BeHealth values your privacy concerns. Our Privacy Policy outlines the personal information we collect through our website and mobile apps (referred to as the “Services”), how we use this information, with whom we share it, and the options available to you regarding the use of your information. Additionally, our Privacy Policy explains the measures we take to safeguard your personal information, how long we retain it, and how you can contact us regarding our privacy practices and exercise your rights.
To navigate to a specific section, please select one of the links below:
- Information We Collect
- How We Use the Information We Collect
- Automated Data Collection
- Sharing of Information
- Retention of Personal Information
- Protection of Personal Information
- Information We Collect
During your use of the Services, you may provide us with personal information through various means. This information includes:
Contact details (such as name, email address, shipping address, postal code, and phone number)
Login credentials for creating an account (such as email address and password)
Information from your social media public profile, if you choose to create an account using your social media account
User-generated content such as product reviews, comments, questions, and answers
Payment information (such as name, billing address, account number, and payment card details) for transactions processed by us or third-party payment processors
Order history, including details of products purchased or viewed on the Services
Other personal information submitted through our “Contact Us” feature or other customer support tools
Country/region and language preferences based on mobile device settings and/or IP
IP address, device information, operating system, and browser details
Providing this information is optional, but not doing so may limit access to certain Services and features.
How We Use the Information We Collect
We use the information obtained through the Services to fulfill our contractual obligations, such as providing requested products and services, and delivering ordered products.
Additionally, we use this information for legitimate interests, including:
Managing your account and communicating with you about transactions, features, and enhancements
Processing claims related to our products and services and updating you on order status
Posting product reviews and managing our Reviews program
Enhancing and customizing your experience with the Services, including personalized recommendations
Identifying and authenticating users
Marketing our products and providing promotions, special deals, and contests
Administering contests, sweepstakes, or surveys
Responding to inquiries and providing customer support
Improving our business operations, analyzing user data, and conducting market research
Preventing fraud and complying with legal requirements
Notifying you of policy changes
We may also use your contact information to send newsletters, emails, push notifications, and in-app notifications about products, services, sales, and special offers if you opt to receive them.
We may combine information collected from our websites and apps for these purposes or as otherwise stated at the time of collection or with your consent.
Automated Data Collection
When using our Services or opening our emails, we may collect information through automated means such as cookies, web beacons, and device identifiers. This information includes device details, browsing history, interactions with our Services, and location data.
Cookies are text files sent by websites to a visitor’s browser to identify the browser or store settings. We and third-party service providers use cookies for various purposes, including enabling essential functions, analytics, and personalized advertising. You can manage cookie preferences in your browser settings.
We also use third-party services for analytics and advertising, which may collect personal information across websites and apps for targeted advertising. These services are subject to their respective privacy policies.
Sharing of Information
We do not disclose personal information except as described in our Privacy Policy. We share personal information with subsidiaries, affiliates, and third-party service providers who perform services on our behalf. We may also disclose information in response to legal requirements, to protect our rights, or with your consent.
Retention of Personal Information
We retain personal information for the duration of our relationship with you, plus a reasonable period to comply with legal requirements.
Protection of Personal Information
We maintain administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or use.
If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us.